IT Services

IT Managed Services

At IT Strategies Group, we not only manage your IT, we elevate it!  Our experience shows us that organizations are not just looking for someone to take over the management of their IT, they are looking for a team that can:

  • Reduce cost OR increase value (or both)

  • Address long standing operational issues

  • Increase IT responsiveness to users and business

  • Improve security

  • Improve availability

  • Improve performance

  • Improve recoverability 

  • Ensure that IT systems are in place to fully support the business


You want your IT experience elevated!  Let our team take our experience working and consulting for Fortune 500 companies and bring what will work for your organization, is affordable and provide value.

Our managed IT services are customized to the needs of each of our clients but here are some unique attributes to our program that set us apart:

  • We do not just "take over" your IT environment, we take it to a new level by:

    • Working to understand the needs of your business 

    • Assessing your current IT capabilities and document operational challenges (OS versions, age of hardware, networking and server firmware currency, etc.)

    • Assessing your ability to recover relative to your needs

    • Mapping a path forward that makes sense to your business and your budget

ITSG's managed service offering is powered by an industry leading:

  • Remote management and monitoring tool (RMM)

  • World class professional services automation platform

  • Our 24 hour a day, seven days a week service center that incorporates our best of breed:

    • North America based security operations center (SOC) and

    • Network operations center (NOC) where we monitor and remotely manage your IT environment. 

    • Giving us the ability to manage and monitor our client's security and ensure their systems, devices and applications are working optimally! 

    • Where other MSPs have a direct connection to your IT environment (BAD!), making their security practices the weak link in your network perimeter, we have you connect to our partner's tier1, tested, certified, secured datacenter.  to ensure MAXIMUM security for your systems 

Each service level is customized to the client's needs as our pricing structure allows us to define the service level to the individual or the device.  This means you a paying only for what you need per the needs of each role and / or device in your organization!

Our managed services program is powered by: